Reviews

What our customers say about us

Great location for an alignment.5+ years since I’m doing alignment at Bus & Truck Chicago. Very pleased for the service provided at a reasonable price.As usually it is all about high quality people that manage to perform excellent services.

Response:

We're proud we've been able to help drivers like you since 2002 and we're not going anywhere. - Casey

Think Pink

Think Pink

This place is the best in Chicago guaranteed! Everyone was very helpful and they do a tremendous job explaining everything! If you want good quality Service for a great price then they are your guys! You get what you pay for and with these guys your paying to get the job done the best it can be!

Response:

Thanks for the great review Ryan! We really aim to go the extra mile for our customers and keep you informed on exactly what's going on. Let us know if you need us for anything else. - Casey

Ryan Birnberg

Ryan Birnberg

I have been an Owner Operator for 20 years. I've used different shops for different jobs through out the years. I've used B&T many times. They never failed me and I never had to go back for a do over. I use them for alignment and all serious suspension fixes. This last summer they did my king pins and front spring leafs. I go there because I trust them and I have no second thought about it. Their work is always solid and they make no short cuts. Once they fix something you don't have to wonder if it was done correctly. Are they a cheap grease shop where you change your shocks or rusted muffler elbow? Probably not, but I am sure they would do a great job at that as well. I believe they charge $95 per hour for a solid and professional work. They are also flaxible and genuinely nice. I believe they take their reputaton seriously and try to build an honest relationship with the customer. Places like this are fairly common in the country (some may know what I speek about). But here in the city? One of very few I know. A group of friendly and normal people.

Response:

We really appreciate the glowing review Sylvester. It makes us proud that the quality work we do is valued and it's a pleasure having repeat customers like you. We look forward to providing you great service in the future when you need us. - Casey

Sylwester K

Sylwester K

Took my truck here for an alignment, they did an amazing job, fast in and out, definitely would recomend them!!!

Response:

Thanks for the recommendation, Andrew! We really appreciate your business, and we're here for you if you ever need anything else. -Barry, Owner

Andrew White

Andrew White

They are really good mechanics. They did a a good job and they charge more for labor. It is 95$ per hour.They are really good at discovering if something is wrong with your suspension and they are good at doing an alignment.My rate is 4 because of the higher labor charge and more time charged.

Response:

Thanks for your review Nikola. We pride ourselves on the quality of our work and the hourly rate we charge is a reflection of that. However, I'd like to talk to you if there was more time charged than you think should be. Give me a call at 773-523-6003 so we can discuss. - Casey

Nikola Virijevic

Nikola Virijevic

My company worked very closely with Randy and Casey on a business project together. It was a pleasure working with these professionals. There attention to detail, service, timely responses and professionalism made them an ideal company to work with and for. I give this company 5 stars and have already recommended them to several other businesses that I thought could benefit from their services.This company is centrally located in Bedford Park on Central Ave and was very easy for us to get in and out of! Christopher Butler @ Extra Electric.

Response:

Thanks for your support Chris. Definitely great working with you.

Chris Butler

Chris Butler

Honesty and hardworking shop they did alot work on my truck for decent price. Best shop in my experience

Response:

Warside Media

Warside Media

Very professional recommend this place For semi truck alignment not for the major work They charge over 100 bucks an hour

Response:

Thanks Jan. I appreciate the review. Let us know if you need anything else.

Jan Krajewski

Jan Krajewski

We've been using Bus and Truck of Chicago for the last 5 years and always happy with results. They are hard working people. It's an ambitious company that's trying to stay on top of the list of alignment shops in Chicagoland. Good luck!

Response:

Thanks for the great review Alex! We work hard to deliver for our customers and we appreciate all the people you refer our way. Let us know if we can help in any way. -Casey

Alex Shishko

Alex Shishko

Wonderful company to deal with. Very professional and accommodating to our company’s needs. Service is fast and efficient. We have brought 5 trucks over for repairs in the last 3 months and have NOT had 1 issue with the service or the repairs. Cannot be happier with this company.Chris Fitzgerald.Midwest Foods

Response:

Thanks Chris! Thanks for trusting us with your trucks. We make sure our customers get quality repairs and great customer service and we're glad you appreciate it. Don't hesitate to reach out if you need anything. - Casey

Chris Fitzgerald

Chris Fitzgerald

Awesome place for semi truck alignment. I dealt with casey (the owner) he is wonderful, honest guy and very helpful, And he didnt charge me second time for my alignment due to an issue in my truck as he promised.I dealt with amazing Jose ( mechanic) he went above beyond to get my truck alignment and steering wheel fixed properly. He went on several rides with me to make sure the steering wheel is balanced correctly. He is super nice guy, helpful and informative. He also helped me to get my truck fixed very soon and not waiting for days since im from another state. I really appreciate that and appreciate all his help. He is the best alignment mechanic I dealt with.Jose and Tony worked on my truck and they did awesome job and were very patient and friendly. All people I dealt with at this place are nice and friendly.I will come from Kentucky again to this place if I need alignment.I highly recommend this place. Great experience. Thank you all guys.

Response:

Sami G

Sami G